A series of free webinars brought to you by FHA-HoReCa
Following the success of the webinars held at Food & Hotel Digital Week organised by Informa Markets on ‘Hospitality’s New Normal – Restoring HoReCa in Asia’, the series of webinars delivered by FHA-HoReCa at the ConnecTechAsia Virtual Event will continue to explore the heightened role of technology in the hospitality sector to mitigate the effects of Covid-19.
You will be able to learn more about the new client experience, value chains, personalised services as well as how the latest innovation redefines the business in hotels, restaurants and foodservice sector.
Technology is the backbone of the hospitality industry and oftentimes, this technology intersects with the new guest and operations trends in the marketplace. Technology is a constant that enables the ability to address trends as they come and go.
As technology innovation moves very fast, how do you know which trends are worth investing in and which will be a distant memory? Understanding the nuances of the technologies available is most important to consider correctly. Have the technologies been tested and updated for success? Is there integration and compatibility with other systems? The place where technology innovation and industry trends intersect is the place you want to be.
In this panel, our speakers will discuss the technologies that went from trend to tried-and-true within their business.
Founder & CEO
Food & Beverage Technology Association
Advisor & Mentor for Singapore Tourism and Hospitality Industry
Ex SVP of Non-Gaming Operations at Marina Bay Sands
Hok Yean Chee
President, Asia Pacific
At first glance, the global Covid-19 pandemic provided many challenges to the hospitality industry. When businesses were forced to close without customers and without a clear way out, it seemed there was nowhere to turn. But what unfolded was a plethora of opportunities to be taken by those within the industry, including more efficient ways to work with your team, better communication with your customer, access to guest data that was once private, and more.
Our speakers know first-hand how to turn these short-term challenges into long-term opportunities and will discuss the ways in which these opportunities can be harnessed by anyone within the hospitality industry.
Thai Martin Group
Martin J. (MJ) Worsham
IT Project Manager
Five Guys Enterprises
The current pandemic has proved its catastrophic consequences on the entire service industry, particularly amongst tourism, hospitality and foodservice establishments. According to IMF, lockdowns will lead to the largest decline in economic activity since 1933, with an unprecedented global growth fall in 2020 to -4.9 (a reduction from the -3% in April forecast).
The hospitality industry will not go back to business as usual. This crisis is also an opportunity to reset the pillars of a renewed sustainable industry. Commitment to a long-term sustainable business model and innovation system is one of the best ways to mitigate future external crisis to the tourism value chain. Yet, the longstanding dynamics of the industry and the uncertainty around Covid-19 may have an impact on how hospitality companies will go to embrace the new principles and practices.
Carlos Martin-Rios, PHD
Associate Professor of Management
École Hôtelière de Lausanne (EHL)
Food&HotelAsia (FHA) has evolved into 2 mega events, FHA-HoReCA and FHA-Food & Beverage. The two dedicated shows offer a more focused yet still comprehensive trade platform covering the food & hospitality industry with two distinct identities and differentiated offerings.
Explore FHA-Food & Beverage:
Visit FHA-Food & Beverage
We’re happy to help answer any queries you might have of the event. Simply drop us a note.