VISITOR FAQs

• When will the event take place?

  Show Opening Hours
  3 – 5 March 2020 (Tuesday – Thursday): 10am – 6pm
  6 March 2020 (Friday): 10am – 4pm

  Venue
  Singapore Expo
  1 Expo Drive, Singapore 486150

• Is this an annual show?

  No, FHA-HoReCa takes place every 2 years. The next edition after 2020 will be in 2022.

• There are 2 FHA in a year? What is the difference?

  Having served the food & hospitality industry successfully for 40 years, Food&HotelAsia (FHA) is evolving into 2 mega events come March 2020 – FHA-HoReCa and FHA-Food & Beverage, bringing you more quality sourcing options from the global marketplace.

  Each event will feature a distinct set of exhibit profile:

  Exhibit profile at FHA-HoReCa	Exhibit profile at FHA-Food & Beverage
  Bakery, Pastry & Gelato Foodservice & Hospitality Equipment Hospitality Style Hospitality Technology Speciality Coffee & Tea View the detailed exhibit profile here.	Food & Beverage Food Processing & Packaging Technology Wines & Spirits [held alongside ProWine Asia (Singapore)] View the detailed exhibit profile here.

  Find out more about FHA-Food & Beverage which will take place from 31 Mar – 3 Apr 2020 at Singapore Expo here.

• What can I expect at FHA-HoReCa?

  Meet over 2,000 exhibitors from 70 countries/regions, of which 70% are original manufacturers. Expect the most extensive line-up of products and smart technologies across 5 main segments, namely:

  • Bakery, Pastry & Gelato
  • Foodservice & Hospitality Equipment
  • Hospitality Style
  • Hospitality Technology
  • Speciality Coffee & Tea

  Find out more about FHA-HoReCa here.

• I’m looking for food & beverage products, food processing & packaging technologies and/or wines & spirits. Can I find these exhibits at FHA-HoReCa?

  The exhibitors showcasing the above profile will be present at FHA-Food & Beverage 2020.  Find out more about FHA-Food & Beverage here.

• Besides the exhibition, are there other activities/highlights taking place at FHA-HoReCa?

  A series of world-class competitions will take place during event days where top pastry chefs and talented baristas will showcase their most spectacular creations. These competitions include the Asian Pastry Cup, Asian Junior Pastry Cup, Asian Gelato Cup, FHA Culinary Challenge, Chocolate Chef Competition, Barista Super Duo Challenge, Latte Art Showdown, and more!
  Find out more about the concurrent competitions here.

• Are there any conferences/seminar?

  Yes, there will be a FHA-HoReCa Conference that will be held alongside the event. More information will available on the website from October 2019. If you would like to speak at the conference, please contact Jocelyne Chin at [email protected]

• Is there a business matching service to fix meetings with suppliers at the event?

  Yes, the free online business matching platform for exhibitors and visitors to arrange meetings prior to the event will commence January 2020. Pre-register your visit to gain access to this complimentary service.

• Where can I find the list of exhibitors?

  Please view the list of exhibitors at FHA-HoReCa 2020 here.

• Is this event open to public?

  No, FHA-HoReCa is pure trade event and is open only to relevant trade professionals. Members of public are not allowed entry throughout the 4-day event.

• How do I register to visit the exhibition?

  Relevant trade professionals who wish to visit FHA-HoReCa must register through ONE of the following methods:

  1. Online Pre-registration

  Pre-register your visit before 25 Feb 2020 for free admission.

  • Complimentary Admission Ticket

  The complimentary admission ticket is issued by exhibitors to their clients. If you have received one, you may use it to register onsite during show days (3 – 6 March 2020). Visitors who register using the complimentary admission ticket will also enjoy waiver of SGD 80 on admission fee.

  3. Walk-in Registration

  If you did not pre-register your visit online and do not have a complimentary admission ticket, please proceed to the Ticket Sales counter located onsite at the Visitor Registration area to purchase an admission ticket at SGD 80 during show days.
  You will be required to produce your business card for verification purposes. Non-related trade professionals will not be allowed to purchase admission ticket.
  The one-time purchase of admission ticket will allow you entry to the event on all 4 days (3 – 6 Mar 2020) during show opening hours.

• Is there an admission fee to visit the exhibition?

  If you pre-register your visit online or hold a complimentary admission ticket, the SGD 80 admission fee will be waived.

  For trade visitors who did not pre-register their visit online and do not have a complimentary admission ticket, an admission fee of SGD 80 applies for walk-in registration during show days.

  Refer to previous question for more information.

• Why should I pre-register my visit?

  Pre-register your visit to enjoy the following benefits:

  • Save SGD 80 on admission fee
  • Access the online business matching portal prior to event
  • Print your own admission badge from the comfort of your home/office and enter the exhibition halls directly (skip the onsite queue!)

  Pre-register your visit before 25 Feb 2020 for free admission.

• Am I considered a pre-registered visitor after submitting the online pre-registration form?

  No, your online pre-registration is considered successful only after you receive the registration confirmation email.
  All registrations are screened by the Organiser and only relevant trade professionals from the food & hospitality and related industries will have their pre-registrations approved.

• I’ve pre-registered my visit online successfully but I’m unable to visit the event due to other commitments. Can I transfer my registration to my colleague?

  No, your registration confirmation is non-transferable. If your colleague is interested to visit the event, please inform him/her to pre-register their visit online.

• I intend to visit both FHA-HoReCa and FHA-Food & Beverage. Do I have to register separately?

  No, a separate registration to visit FHA-HoReCa and FHA-Food & Beverage is not required. Simply indicate your intent to visit both events when completing the online pre-registration.

• I missed the online pre-registration but I’d still like to visit the event. What should I do?

  If you did not pre-register your visit online and do not have a complimentary admission ticket, please proceed to the Ticket Sales counter located onsite at the Visitor Registration area to purchase an admission ticket at SGD 80 during show days.
  You will be required to produce your business card for verification purposes. Non-related trade professionals will not be allowed to purchase admission ticket.
  The one-time purchase of admission ticket will allow you entry to the event on all 4 days (3 – 6 Mar 2020) during show opening hours.

• What are the admission guidelines?

  Admission is restricted to relevant trade professionals from the food & hospitality and related industries.
  Minors below age of 18 will not be allowed entry into the exhibition halls.

• Is there any dress code?

  As FHA-HoReCa is a trade event, all visitors must be in proper business attire. Those in shorts, bermudas, singlets, slippers or sports sandals will not be allowed entry.

• Can I visit the event on multiple days?

  Yes, your admission badge will allow you entry to the event on all 4 days (3 – 6 Mar 2020) during show opening hours.

• Can I visit the competitions that are taking place alongside FHA-HoReCa?

  Yes, your admission badge will allow you entry to Hall 10 at Singapore Expo where all the concurrent competitions will be happening.

• I need to apply for a Visa to enter Singapore. I have been told by the Singapore Mission nearest to me that I need to provide a Letter of Introduction from the Organiser. Who do I contact to obtain this Letter of Introduction?

  Please email the following information to Chan Shu Zhen at [email protected].

  Email Subject: Request for Letter of Introduction to FHA-HoReCa

  Required details:

  • Full Name (as in passport)
  • Passport / Travel Document Number
  • Nationality
  • Job Title
  • Company
  • Company Address
  • City
  • Country
  • Telephone Number
  • Fax Number
  • Email Address
  • Scanned copy of your business card
  • Scanned copy of your passport

  Your request will only be processed upon receiving all the required information and documents. The Letter of Introduction will be emailed to you upon approval.

  If you are also visiting FHA-Food & Beverage and also require a Letter of Introduction for this purpose, please indicate clearly in your email as well.

• How do I get to the venue?

  By Train (MRT/Subway)
  The venue at Singapore EXPO is served by the EXPO station which is an interchange station between the East-West Line and the Downtown Line. It is located next to Foyer 2 of Singapore EXPO.

  If you are arriving from the airport, board the next available train on any of the two platforms at Changi Airport station (CG2) and alight at EXPO station (CG1).

  If you are taking the East West Line from the city, alight at Tanah Merah station (EW4) to transfer to the train heading in the direction of Changi Airport station (CG2). EXPO station (CG1) is one station away from Tanah Merah station (EW4).

  If you are taking the Downtown Line from the city, alight at the EXPO station (DT35).

  Click here for the Singapore Train System Map.

  By Taxi
  Taxi stands are located at Foyer 1 (next to MAX Atria), Foyer 2 and at Changi City Point shopping mall opposite the Expo MRT station.
  Note that a S$2 surcharge will be imposed for taxis departing from Singapore EXPO. Taxi fares are payable in cash. While most taxis accept all major credit cards, a 10% admin fee and 7% Goods & Services Tax (GST) is applicable for this mode of payment.

  Private-hire Cars
  Ride-hailing service provider such as “Grab” and “GoJek” are available. Offering standard on-demand point-to-point transportation services through the respective mobile apps. Prices will vary and are dependent on factors like distance, time and demand.

  Driving
  Due to limited parking lots within Singapore EXPO, all visitors are strongly encouraged to take public transport. Entrance to Singapore Expo Car Park A to H is located at Expo Drive, off Upper Changi Road East.

  Alternative car parks are located at the neighbouring shopping mall, hotel and business buildings – all within walking distance from Singapore EXPO. Visitors can also consider parking their cars at the airport and take a 3-minute train ride to Singapore EXPO.

  Parking Fees

   

  All Day Rates	S$3.20 for the first 2 hours
  	S$1.50 per subsequent ½ hour
  Maximum Daily Charge	S$20.00 per day, per vehicle