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Podcast
Reopening the Park Hyatt New York, with Peter Roth General Manager
7 May 2021 by eHotelier
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The Park Hyatt New York is an iconic New York City hotel, having been awarded both the 2021 Forbes Travel Guide Five-Star Award as well as the 2021 U.S. News & World Report, Best Hotels in NYC.
In this episode, Area Vice President and General Manager of the Park Hyatt New York, Peter Roth and I discuss the reopening of the hotel on 1 April 2021.
We discuss:
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- The Park Hyatt New York has been able to turn the past 12 months challenges into opportunities.
- How the lifting of domestic and international travel restrictions is reawakening New York City
- The differences guests will see at the Park Hyatt New York as a result of the pandemic.
- How the Park Hyatt New York is consistently delivering a five-star service for all guests in the wake of the pandemic.
- The importance of communication at all levels through the closure and during reopening.
- Staffing challenges facing hoteliers now and in the future.
2 MEGA EVENTS. 2 DATES.
TWICE THE EXPERIENCE.
Food&HotelAsia (FHA) has evolved into 2 mega events, FHA-HoReCA and FHA-Food & Beverage. The two dedicated shows offer a more focused yet still comprehensive trade platform covering the food & hospitality industry with two distinct identities and differentiated offerings.
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