Singapore Hotel Association (SHA)
Ms Margaret Heng is concurrently the Chief Executive of SHATEC effective December 2011 and the Executive Director of the Singapore Hotel Association.
She has been with the Association for more than 30 years. Ms Heng works closely with the SHA Board to implement directions and policies set by the Board. Her responsibilities include working closely with the membership to implement projects relating to manpower, productivity, marketing, image building, human resource training and development, service quality, environment, fire safety and security, conducting research, making representations, and dissemination of information. In addition, Ms Heng also liaises closely with government departments, statutory boards and other associations and private organizations on behalf of the membership.